Help center
Guides for setting up and running your organization on Stund.
45 guides6 topics
New here? Start with the basics
A ten-minute walkthrough: create your first service, open your hours, and publish your booking page.
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Getting started
1 guideCoaches & scheduling
5 guidesCoaches and services
Understand the difference between coaches and services, and how to set up each bookable session.
Group classes and clinics
Schedule group fitness sessions, clinics, and workshops. Assign single coaches, co-hosts, or TBD, manage recurring series, and handle coach substitutions.
Availability and scheduling
Set weekly working hours and closures for each coach directly on their profile.
Google Calendar Sync
Connect Google Calendar to each coach to automatically block busy times and sync bookings in real time.
Assigning team members to a coach
Let a team member run one coach's bookings and schedule on their own, without giving them access to the rest of your organization.
Bookings & clients
7 guidesBookings and approvals
Manage booking requests from clients, accept or decline sessions, handle payments, and track the full history of every booking.
Session notes
Write notes about each session — keep them within your team, or share them with the client under that booking.
What your clients see
Your clients can sign in to see their sessions, your shared notes, package credits, memberships and receipts — with you, and with every other business they book with on Stund.
Waitlist for full days
Let clients ask to be told when a time opens up on a day that is full, and see who is waiting.
Your calendar
See every booking laid out on a week or day grid, check what a single coach has on, and spot gaps and clashes at a glance.
Clients and communication
Manage your client list and control how clients receive notifications.
Messages and conversations
See and send every email and SMS with a client, automated and yours, in one conversation timeline.
Payments & pricing
3 guidesPayments and payouts
Choose how clients pay for sessions, connect Mollie or Vipps, and manage refunds.
Memberships and recurring payments
Sell a membership such as "Online coaching, 1 290 kr a month": clients pay automatically every period, by card or through a Vipps agreement, with optional free trial, commitment and included sessions.
Pricing and discounts
Set session prices, apply seasonal adjustments, and offer coupons and session packages to win and keep clients.
Booking page & insights
7 guidesYour booking page, embed and design
Build the public page clients book you on with sections and templates, add about/contact/hours/gallery, embed it on your site, and match your brand.
Managing your images
Upload a photo once in your image library and reuse it on your website, in a service’s cover image, or pick a free stock photo instead.
Your own domain
Give your booking page its own web address — either buy a domain through Stund and we set it up for you, or connect one you already own.
Email and DNS on your domain
Use a domain you bought through Stund for email too — Gmail, Outlook or anything else — and edit its DNS records without leaving the dashboard.
Analytics and insights
Track your bookings, revenue, and peak times to understand when clients book and fill your training calendar.
Google Business Profile Integration
Connect your Google Account to create, manage, and sync your business listing on Google Maps and Search.
Instagram Feed Integration
Connect your Instagram account to automatically showcase your latest photos and posts on your public booking page.
Organization & tools
22 guidesTeam and roles
Bring another trainer or an assistant onto your team, manage their access levels, and keep your account secure.
Plans and billing
Learn how Stund’s simple per-coach pricing works, understand the 0.5% platform fee, top-up packs, and manage your billing.
Online Coaching beta and AI drafts
What the Online Coaching beta unlocks, how AI drafts work, the monthly AI credits, and how your clients stay in control of AI on their data.
The Stund app for your clients
A separate app your clients use for their workouts, sessions and memberships with you — part of the Online Coaching beta.
Workouts for your clients
Lay out a program of workouts for a client, and see which sets they did — part of the Online Coaching beta.
Your exercise library
Keep your exercises in one place, with coaching cues and a demo your clients see in the app — part of the Online Coaching beta.
Program templates
Build a program once — phases, weeks, workouts, habits, content and check-ins — and reuse it for many clients. Part of the Online Coaching beta.
Giving a program template to a client
Assign a template to a client, or let a membership or a package come with one. Each client gets their own copy, opening day by day or in order. Part of the Online Coaching beta.
Habits for your clients
Give clients a daily habit — yes/no, a count or a number — that they log in the Stund app for clients, even without signal, and follow how often they keep it up. Part of the Online Coaching beta.
Chat with your clients
Message your clients in the Stund app, from the dashboard or your phone, with read receipts and quiet hours — part of the Online Coaching beta.
Share files with your clients
Share PDFs, photos and links with a client — they open them in the Stund app — and send files in the chat. Part of the Online Coaching beta.
Check-ins with your clients
Send your clients the same questions every week or month, read their answers in one place and reply — part of the Online Coaching beta.
Body measurements and progress photos
Clients who choose to can log their weight and body measurements and take progress photos in the Stund app, and you follow them on the client’s page. Optional for every client, and part of the Online Coaching beta.
Progress charts: adherence, records and trends
How the Progress charts in the Stund app and on the client’s page work out weekly adherence, personal records and body trends. Part of the Online Coaching beta.
Clients at risk
See which coached clients are missing workouts, not logging habits, leaving check-ins unanswered or have a membership that needs attention, so you can reach out in time — part of the Online Coaching beta.
AI drafts: notes, follow-ups, check-ins and chat
Let AI draft a session note from your bullet points, a personal follow-up after a session, a check-in with a member who has gone quiet, or a reply to a client’s check-in or chat message — you always read, edit and send it yourself.
AI training suggestions: draft a program and next week’s loads
Let AI draft a program from your exercise library, adapt a template to a client, and explain next week’s suggested loads — training suggestions for you to check, never medical advice.
The AI assistant
Get help navigating your dashboard, setting up sessions, and handling booking requests with intelligent AI suggestions.
Exporting and erasing a client's data
Give a client a copy of everything you hold about them, or erase their personal data while keeping your bookkeeping intact.
The mobile app
Manage your bookings and respond to client requests between sessions with the native Stund owner app for iOS and Android.
Webhooks
Have Stund notify another system automatically whenever a booking or a payment changes — no copying between tools.
Your coaching profile
The handful of facts about how you coach that our AI assistant uses to write in your voice — and how to update them any time.
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